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ACD;
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auto-attendant;
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billing/call accounting system for wholesale, retail, and ip-pbx
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buddy lists
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calling card/DISA system (corporate users can call in and get ip-pbx dialtone to call out again, eg. from cell fone)
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call hold;
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call routing on basis of DID, CID;
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call transfer – attended, un-attended, and off-premise;
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call waiting;
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company LDAP directories pushed to fones;
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conference calling (unlimited callers per conference and unlimited number of conference calls via DID over IP);
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desktop dashboard;
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dial plans can have any and/or all fones at all locations on same dial plan (featuring free calling and transferring
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between fones regardless of where they are);
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fax to email (each user can have their own fax number, faxes come in DID over IP, no fone lines or fax modems necessary);
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find me/follow me;
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ivr and auto-attendant - easy menu generation;
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music on hold;
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pc to fone (softfone);
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receptionist console
ring groups;
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speed dial numbers saved centrally;
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Sugar CRM integration with click to dial - screen pop on basis of calling number, or called number, or time of day, or
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any specified criteria;
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time of day programming;
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videoconferencing support
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voicemail (and voicemail retrieval via email or web);
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web based management and web based self-care;
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Wi-Fi handset support;
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zoned overhead paging;